About Us

Since 2008, FullTech has proven itself as a reliable and trusted IT partner to our many satisfied clients. We’re proud of the glowing reviews written about us on Apple’s website. But don’t take our word for it — visit our listing on Apple.com to read Ratings and Reviews.

At FullTech, our consultants have extensive training and years of real world experience with Mac OS, Windows, networking and third-party solutions. We thrive on finding a solution that will best fit your particular needs as a company.

But at the end of the day, we live and breathe Apple. FullTech is a member of the Apple Consultants Network, which means we’ve been approved by Apple to offer IT services for Macs and Apple products. You can be assured that when you’re looking for someone who actually knows Macs, you’ve come to the right place.

At FullTech, we also pride ourselves on effective communication and clear guidance. We’re professional, yet down-to-earth, and customers appreciate our ability to speak in a language they can understand. This translates into solutions that best fit our client’s needs.

“They are very professional in their approach, always taking the time to understand our needs and incorporating this into the solutions they offer.”

Keystone Entertainment

“Quick response, thorough, reachable for emergencies, friendly. Pleasure to deal with.”

Property Development Group


Jon McCleery

Co-founder and Technical Director

Jon is our lead Mac expert and project strategist at FullTech Systems. Jon enjoys explaining technical solutions in a language that our clients can understand and appreciate. He started working with Macs on OS 7 while attending Vancouver Film School for New Media and hasn’t looked back.

Over the last 15 years, he has worked as a DJ, sound editor, and IT administrator at various creative organizations. Jon has worked hard to expand his skill set in the world of IT and currently holds the highest Apple Certifications, as well as a solid background in IP networking and Wi-Fi technologies.

These days, you’ll find Jon enjoying a good film, fine coffee and the great outdoors.


Penny McCleery

Co-founder and Operations Manager

Penny is the official “wearer of many hats” at FullTech. From customer service to marketing to accounting, Penny ensures the company runs smoothly on a day-to-day basis. She’s also likely the first voice you’ll hear when contacting FullTech.

After getting a degree in Computer Science, Penny ran her own business helping companies get top Google rankings. She later joined forces with Jon to launch FullTech Systems and currently loves the variety of work her job allows.

Penny loves being a mom, riding bikes in foreign lands, and living in her hometown of beautiful Vancouver, B.C.

Jamie Hurrell-vancouver-fulltech

Jamie Hurrell


With his lifelong love for technology, Jamie is a multi-talented technical support consultant at FullTech.

He possesses a wide-range of IT knowledge, but is a Mac-lover at heart. He also values highly his client relationships and will go the extra mile to help you understand your issues. He continually impresses clients with his expertise and–if you hadn’t noticed–his winning smile.

When not delving into IT support, you’ll find Jamie enjoying a good sound system, spending time with family, or fighting fires in the Township of Langley.


Joe Truesdell


With over 15 years in IT consulting, Joe continues to impress with his professionalism and expertise.

He has helped numerous businesses build up and maintain their infrastructure. Whether large scale project management or one-on-one systems support, Joe prides himself on maintaining a positive demeanor and enthusiasm for problem solving.

A lover of the outdoors and animals, Joe spends his free time boating, biking and hiking with his pooch. He’s an active volunteer with his local animal rescue and has fostered over 40 dogs in recent past.

Quick Contact
Give us a call or send us an email! We’re on duty 8am–7pm, Monday to Friday, Pacific Time. 604-307-5843 [email protected]